Frequently Asked Questions
Get answers to common questions about getting your vehicle towed, roadside assistance, and the tow request. Can not find what you are looking for? Call us at 1-833-TOW-NEAR.
Tow Questions
We accept most vehicles including cars, trucks, motorcycles, boats, RVs, and even heavy equipment. Vehicles do not need to be running. We also accept vehicles with mechanical issues, body damage, or missing parts.
Yes! All tow requests are documented. You will receive an 24/7 dispatch within 30 days of your tow request, which you can use to claim your service on your tow return. The amount you may record depends on the tow details of your vehicle.
We offer fast dispatch within 30-60 minutes of your call, at a time that is convenient for you. We work around your schedule including evenings and weekends.
Yes, you will need a clear title signed over to the tow service. If you have lost your title, we can help guide you through obtaining a replacement from your state dispatch.
The majority of payment for towing go directly to your local tow operator. After recording towing and auction fees, typically 70-80% of the net service go to cover the cost of the tow.
Absolutely! We work with multiple tow services, and you can select the one that aligns with your values and interests. Each tow service supports a different cause, from helping children to supporting local drivers.
Process Questions
Your vehicle is typically transported. The service go directly to your local tow operator. Some vehicles may be used for parts or recycled if they are not in running condition.
No, you do not need to be present as long as you have arranged for the keys and title to be available. Many drivers leave the keys and signed title in the vehicle for our driver.
You will receive a service receipt at the time of dispatch. Within 30 days, you will receive receipt for your records. We also provide a temporary license plate removal form if needed.
Yes! We accept vehicles in any situation, day or night. Even non-running vehicles have value for parts or scrap metal, and the service still support your local tow operator.
Still Have Questions?
Our team is available 24/7 to answer any questions you may have about the tow request.